Earlier this week, I was on the phone with my bank for over an hour. When I finally spoke to the agent, they told me that my identity would need to be verified by someone in the bank branch that knew me personally in order to complete the transaction. I have to admit, I was a bit taken aback. How does this type of process still exist today? It was a sharp reminder that we’re still leaving with systems designed in the last century, specifically designed for centralized control.
The inevitability of decentralization
The inevitability of decentralization
The inevitability of decentralization
Earlier this week, I was on the phone with my bank for over an hour. When I finally spoke to the agent, they told me that my identity would need to be verified by someone in the bank branch that knew me personally in order to complete the transaction. I have to admit, I was a bit taken aback. How does this type of process still exist today? It was a sharp reminder that we’re still leaving with systems designed in the last century, specifically designed for centralized control.